Financial Aid Officer (On-Site)

Arizona College of Nursing is seeking a Financial Aid Officer to join our Aurora campus!

• The schedule for this position is Monday-Friday, 9:30am - 6:30pm.
• This position is located 100% on-site at the campus.
• Pay range: $24.00-$25.50/hour

Arizona College of Nursing is a rapidly growing, nursing school that transforms people's lives by preparing them for careers in nursing and improving communities through the care its graduates provide. As a leading nurse educator, Arizona College of Nursing offers students the opportunity to earn a bachelor's in nursing in 3 years or less with qualified transfer credits. Our quality nursing curriculum prepares students for an in-demand career to help communities overcome the chronic, well-known, and increasing nursing shortage. Through the execution of a targeted growth strategy, the college plans to meet the growing demand for nurses by launching campuses in markets where bachelor's prepared nurses are needed.

Putting students first, we are dedicated to providing students with an exceptional education in growing healthcare fields; teaching them relevant, required skills for today and the future. Our culture is positive, supportive, and collaborative. As a team, we continually embrace our core values:

Passion: We love helping others succeed.

Excellence: We strive to be the best.

Adaptability: We learn, in part by trying new ideas.

Accountability: We own our results.

Integrity: We do the right thing.

The Financial Aid Officer (FAO) plays a critical role in guiding students throughout the financial aid process. The FAO is responsible for counseling students and families on financial aid eligibility, processing awards, ensuring compliance with federal, state, and institutional policies, and supporting student success through proactive financial aid assistance. 

Essential Functions:

Financial Aid Support

• Counsel students and families on financial aid eligibility, application procedures, and available funding options (Title IV aid, institutional loans, Scholarships, and agency assistance).
• Guide students through the FAFSA process, verification requirements, and award acceptance.
• Explain loan terms, repayment responsibilities, and financial literacy concepts.
• Assist students in resolving financial aid-related concerns that may impact their ability to continue enrollment.

File Compliance

• Accurately package and process financial aid awards in accordance with federal, state, and institutional policies.
• Maintain compliance with Department of Education regulations by verifying and updating students’ records.
• Identify and resolve discrepancies in student accounts to ensure timely aid disbursement.
• Stay current with evolving financial aid regulations and best practices.

Student Retention & Success

• Conduct proactive outreach to students regarding financial aid status, documentation needs, and funding options.
• Monitor student accounts to ensure accurate and timely application of aid.
• Collaborate with academic and student services teams to ensure a seamless student experience.
• Provide financial counseling to students facing financial challenges that may impact their enrollment.

Collaborate & Communicate Effectively

• Maintain positive working relationships with students, colleagues, and external agencies.
• Work closely with the Director of Financial Aid and other campus leadership to optimize financial aid processes.
• Contribute to department meetings, training sessions, and continuous improvement initiatives.
• Document student interactions and financial aid processes to ensure accurate records and compliance.

At Arizona College of Nursing, we believe in a collaborative approach where all colleagues work together towards our shared goals. It's important to note that this list doesn't cover everything you'll be asked to do or need to do. We value adaptability and flexibility as we grow and evolve as an organization.

To perform this job successfully, an applicant must have professional demeanor, the ability to work independently, understand goals and deadlines and possess excellent communication and organizational skills. 

Must have:

• High School Diploma.
• At least 1 year of experience in financial aid, student services, customer service, or a related field.
• Strong customer service skills with a passion for helping others.
• Detail-oriented with the ability to manage multiple tasks in a fast-paced environment.
• Excellent communication and counseling skills.
• Ability to work independently while contributing to a collaborative team environment.
• Ability to enroll in NSLDS.

Nice to have:

• Associate or bachelor’s degree from an accredited institution, or equivalent work experience.
• Previous experience in a higher education or financial aid setting.
• Familiarity with Title IV regulations and student financial aid policies.
• Working knowledge of financial literacy and student loan repayment options.

Only online applications will be accepted. No phone calls, please.

Our schools prohibit discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, genetic information, veteran status, or any other status protected by applicable law to the extent prohibited by law.