Program Director - Medical Assisting

Arizona College is currently seeking a Program Director, for our Medical Assisting and Phlebotomy Program here at our Mesa, AZ Campus!

Arizona College is a rapidly growing institution dedicated to transforming people’s lives through education. Offering both nursing and allied health programs, Arizona College prepares students for in-demand careers in healthcare and significantly improves its community through the care its graduates provide.

Putting students first, we are dedicated to providing students with an exceptional education in growing healthcare fields; teaching them relevant, required skills for today and the future. Our culture is positive, supportive, and collaborative. As a team, we continually embrace our core values:

Passion: We love helping others succeed.
Excellence: We strive to be the best.
Adaptability: We learn, in part by trying new ideas.
Accountability: We own our results.
Integrity: We do the right thing.

The Program Director, Medical Assistant with Phlebotomy is directly responsible and accountable for ensuring the fulfillment of educational goals and objectives, ensuring program compliance with state and national Department of Education standards, and maintaining full institutional accreditation through the Accrediting Bureau of Health Education Schools (ABHES). As a member of the leadership team, the Program Director collaborates closely with the Executive Director of Academic Operations (EDAO) and the rest of the campus leadership team on policy making, planning, implementation, and evaluation of the campus’s activities and assists in ensuring that the College’s vision, mission, and values are foundational elements in guiding decision-making and actions. 

Essential responsibilities: 

• Direct the success of the Medical Assistant with Phlebotomy program. 

• Oversee the organization, administration, and development of the Medical Assistant with Phlebotomy program, ensuring its effectiveness and adherence to regulations and ethical standards. 
• Uphold high standards of program quality, professionalism, and teaching excellence, fostering a culture of appropriate professionalism, risk management, and safety. 
• Manage the program budget, procure necessary supplies and equipment, and maintain the lab resources. 
• Represent the College and its mission positively to a diverse audience of College students, fellow staff, and the public, including the promotion of enrollment within the College’s programs. 

• Lead and develop a high-performing team. 

• Recruit, hire, mentor and evaluate the performance of instructors in the Medical Assistant with Phlebotomy program. 
• Develop and enhance the curriculum, ensuring best practices and standard operating procedures are followed. 

• Enable students to achieve success.  

• Build professional relationships with students to ensure continuous feedback and promote students’ success. 
• Recognize and analyze outward signs of problems that may inhibit student achievement and leverage established College resources. 
• Identify students who are "at risk" of leaving the course and appropriately assist them with obtaining additional academic support and/or community assistance. 
• Assist in resolving student and instructor issues and concerns in a professional, timely manner. 
• Advise students on attendance, grades, and discipline issues as necessary while adhering to the “Student Counseling” procedures. 
• Interact regularly with students in person and maintain regular, consistent, and predictable office hours. 

• Teach courses within the Medical Assistant with Phlebotomy program. 

• Participate in effective teaching method training and professional development activities related to the program field. 
• Teach up to three (3) classes per session. 

At Arizona College of Nursing, we believe in a collaborative approach where all colleagues work together towards our shared goals. It's important to note that this list doesn't cover everything you'll be asked to do or need to do. We value adaptability and flexibility as we grow and evolve as an organization.  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill, and/or ability required. 

Must have: 

• Three years’ full-time experience in a health care facility with a minimum of one year of direct patient care in an ambulatory healthcare setting. 
• Graduated from a program in the content area or program field at an accredited institution recognized by the U.S. Secretary of Education or the Council for Higher Education Accreditation (CHEA). 
• A bachelor’s degree from an accredited institution recognized by the U.S. Secretary of Education or the Council for Higher Education Accreditation (CHEA). 
• Current medical assistant registration or certification through a nationally recognized and accredited certifying agency. 
• Demonstrated effectiveness as an instructor. 
• Experience and proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.  
• CPR and First Aid Certification or ability to obtain within 90 days of employment. 

Nice to have: 

• Two years’ experience at the college-level; including teaching, developing curriculum, administration, and supervising (preferred). 
• Experience in a role responsible for faculty team building