Financial Aid Quality Assurance Specialist

Arizona College of Nursing is seeking a Quality Assurance Specialist to join our growing Financial Aid Team! 

This position offers a Monday - Friday hybrid schedule with 2 days in-office (I-17/Dunlap in North Phoenix) and 3 days working from home.

Arizona College of Nursing is a rapidly growing, nursing school that transforms people’s lives by preparing them for careers in nursing and improving communities through the care its graduates provide. As a leading nurse educator, Arizona College of Nursing offers students the opportunity to earn a bachelor’s in nursing in 3 years or less with qualified transfer credits. Our quality nursing curriculum prepares students for an in-demand career to help communities overcome the chronic, well-known, and increasing nursing shortage. Through the execution of a targeted growth strategy, the college plans to meet the growing demand for nurses by launching campuses in markets where bachelor’s prepared nurses are needed.

Putting students first, we are dedicated to providing students with an exceptional education in growing healthcare fields; teaching them relevant, required skills for today and the future. Our culture is positive, supportive, and collaborative. As a team, we continually embrace our core values:

Passion: We love helping others succeed.
Excellence: We strive to be the best.
Adaptability: We learn, in part by trying new ideas.
Accountability: We own our results.
Integrity: We do the right thing.

The Quality Assurance (“QA”) Specialist is responsible for reviewing student Financial Aid (“FA”) files to ensure compliance with federal, state, and institutional policies. In addition, this role works directly with campuses and the centralized service team to resolve file rejects and exceptions that prevent aid from processing.

• Provide technical financial aid guidance to campus and centralized financial aid teams via the file review process to ensure students are properly packaged and that proper documentation is on file to resolve verification, c-codes, conflicting information, etc.
• Assist in monitoring compliance with federal, state, and institutional policies via the file review process.
• Monitor and resolve FA exceptions to ensure that aid is packaged properly, originates, and disburses in a timely manner.
• Identifies training opportunities through the file review process and partners with leaders to proactively address trends.
• Partner with campus and centralized team members to provide QA guidance as needed.
• Respond to assigned FA Help Desk requests within the service level agreement.
• Collaborates with the Home Office Director of Financial Aid to coordinate, prepare, and organize data and records for the annual compliance audit.
• Maintain the privacy of student data.
• Consistently meets assigned productivity goals.

Other duties as assigned

To perform this job successfully, an applicant must have professional demeanor, the ability to work independently, and excellent communication skills.

• Bachelor’s degree from an accredited college, university or equivalent work experience is preferred.
• Minimum five years’ experience in Title IV aid administration.
• High degree of professionalism and discretion dealing with confidential information.
• Effective communication with the ability to deliver complex information in an easy-to-understand manner.

What We Are Offering You:

• Competitive pay and opportunities for professional development.
• Dynamic organizational culture within a supportive working environment.
• Rest and relaxation with generous PTO and holiday benefits.
• Robust health and welfare benefits package including, but not limited to, medical, dental, and vision.
• Preparation for the future with a 401(k) and company match.   

For consideration, only online applications will be accepted. No phone calls, please.

Our schools prohibit discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, genetic information, veteran status, or any other status protected by applicable law to the extent prohibited by law.